Privacy policy

 

Who We Are

Lbdqsb is an independent online retail store operated by Ryan Whipple as an individual business operator.

Our website is https://lbdqsb.com.

This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit our website, place an order, contact us, or otherwise interact with our store.

Our contact details are provided at the end of this policy.

Personal Information We Collect

Depending on how you interact with our store, we collect the following categories of information.

Contact information:
Your name, email address, telephone number, billing address, and shipping address.

Order and transaction information:
Products purchased, selected sizes or other options, order numbers, purchase amounts, discounts, payment status, delivery information, and return or refund records.

Payment information:
Information needed to process your purchase is handled through Shopify and the payment providers available at checkout. We receive transaction information needed to manage orders, such as payment status and limited payment-method details. The information processed by a payment provider depends on the method you select.

Account information:
Information associated with a customer account, such as contact details, account preferences, and order history, when you use account features.

Customer communications:
Information you provide when asking a question, requesting a return, reporting a problem, or communicating with us. This may include photographs you choose to send to explain a product issue.

Device and browsing information:
Information such as your IP address, browser type, device identifiers, referring pages, pages or products viewed, interactions with the store, and cookie-related information.

Privacy and marketing preferences:
Your communication preferences and any consent or opt-out choices you submit.

Please do not send passwords, full payment-card details, Social Security numbers, or other unnecessary sensitive information in customer-service messages.

Sources of Information

We obtain personal information:

  • Directly from you when you place an order, create or use an account, contact us, or submit a request.

  • Automatically through our website, Shopify, cookies, and similar technologies.

  • From payment providers, delivery services, and other service providers when needed to process payments, fulfill orders, prevent fraud, or support customers.

  • From marketing or analytics services when those services are enabled, subject to applicable privacy choices and legal requirements.

How We Use Information

We use personal information to:

  • Process payments and fulfill orders.

  • Arrange shipping and provide tracking information.

  • Handle returns, exchanges, refunds, and customer inquiries.

  • Send order confirmations, delivery updates, and other service messages.

  • Operate customer-account features.

  • Maintain and improve our website and shopping experience.

  • Detect fraud, investigate misuse, and protect customers and our business.

  • Maintain transaction records and meet applicable tax, accounting, and legal obligations.

  • Send marketing communications where permitted and consistent with your preferences.

  • Measure marketing effectiveness or support personalized advertising when those features are enabled and permitted.

How We Disclose Information

We disclose information to parties that help operate our store, including the following categories of recipients.

Shopify:
Our ecommerce platform provider, which supports website hosting, checkout, store operations, and related services.

Payment providers:
To process transactions, confirm payment status, and help prevent fraud.

Shipping and delivery providers:
To deliver purchases, provide tracking, and handle approved returns.

Business service providers:
Providers supporting customer service, communications, website functionality, analytics, security, and business administration.

Marketing and advertising partners:
Where advertising or marketing services are enabled, relevant information may be disclosed to deliver or measure campaigns, subject to applicable consent and opt-out requirements.

Professional advisers and authorities:
Where reasonably necessary to obtain professional advice, comply with legal obligations or valid legal requests, establish or defend legal claims, or protect rights and safety.

Business transfers:
Information may be disclosed in connection with a proposed or completed transfer of our business, subject to applicable safeguards and legal requirements.

Certain advertising-related disclosures may qualify as a “sale,” “sharing,” or processing for targeted advertising under some U.S. state privacy laws, even when no money is exchanged. Applicable choices are described below.

Shopify’s Role

Our store is hosted on Shopify. Shopify processes personal information when you visit and shop with us to provide the platform and related services.

When Shopify Network Intelligence or other enhanced services are enabled, Shopify may also process information about interactions with our store, other merchants, and Shopify to support features such as fraud prevention, personalization, analytics, and advertising.

Shopify may process some information on our behalf and other information for purposes described in its own privacy policy.

Information may be shared with Shopify and relevant service providers located in countries other than your own, including to provide services that incorporate information about interactions with other merchants and Shopify.

For details about Shopify’s practices, read the Shopify Consumer Privacy Policy.

You can learn about choices relating to information processed by Shopify through the Shopify Privacy Portal.

Requests made through that portal may not cover information processed separately by Lbdqsb or other providers.

Cookies, Analytics, and Advertising Choices

Our store uses cookies and similar technologies to support functions such as shopping carts, checkout, security, and remembering preferences.

Analytics and advertising technologies may also be used when enabled. These technologies can help measure website usage, understand campaign performance, and personalize content or advertising.

Where a cookie-preference tool is displayed, you can use it to manage the categories of cookies it controls.

You can also change your browser’s cookie settings. Blocking certain cookies may affect shopping-cart, account, or checkout functions.

Depending on your location and applicable law, you may have the right to opt out of the sale or sharing of personal information or its use for targeted advertising.

You can submit a privacy or opt-out request by emailing christinewilliams429750@outlook.com or calling +1 801-997-8163.

For Shopify’s processing, additional choices are available through the Shopify Privacy Portal.

Browser-based choices may apply only to the browser or device used and may need to be repeated after cookies are cleared.

Where applicable law requires recognition of an opt-out preference signal, such as Global Privacy Control, we will process that signal in accordance with those requirements. The scope of a browser signal may depend on whether the visitor can be associated with an account.

Marketing Communications

Where we send promotional emails, you can unsubscribe using the link in the email or by contacting us.

Opting out of marketing does not prevent us from sending necessary service communications, such as order confirmations, shipping updates, return instructions, or responses to your inquiries.

Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

Retention periods depend on the type of information, whether there is an active customer relationship or unresolved request, and requirements relating to accounting, taxes, fraud prevention, disputes, and legal compliance.

A deletion request may not require us to remove information that we must retain for legally permitted purposes.

Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

No website, transmission method, or storage system can be guaranteed completely secure.

Please protect your account credentials and avoid sending sensitive information through ordinary customer-service messages.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to personal information about you.

  • Request correction of inaccurate information.

  • Request deletion of personal information.

  • Obtain a portable copy of certain information.

  • Opt out of certain sales, sharing, or targeted-advertising uses.

  • Withdraw consent where processing relies on consent.

  • Appeal a decision concerning a privacy request.

These rights are subject to applicable conditions and exceptions.

To submit a request, email christinewilliams429750@outlook.com or call +1 801-997-8163.

Please explain your request and provide enough information for us to locate the relevant records.

We may need to verify your identity before completing certain requests. We will request information appropriate to the nature of your request and applicable requirements.

Where permitted, an authorized agent may submit a request on your behalf, subject to verification of authority.

If you wish to appeal our response, contact us with the subject “Privacy Request Appeal.” We will review and respond as required by applicable law.

We will not discriminate against you for exercising applicable privacy rights.

Children’s Privacy

Our store is intended for purchases by adults. Selling children’s products does not mean that our website is intended for children to create accounts or submit personal information themselves.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

International Processing

Shopify and other service providers may process personal information in countries other than the country where you live.

Those countries may have different privacy laws.

Where applicable law requires safeguards for international transfers, we use or rely on appropriate transfer mechanisms and safeguards.

External Websites

Our website may contain links to external websites or services, such as shipment-tracking services.

Their privacy practices are governed by their own policies. Please review those policies before providing personal information to them.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, or applicable requirements.

The revised version will be posted on this page with an updated date.

Where required, we will provide additional notice or obtain consent for material changes.

Contact Us

Store name: Lbdqsb
Business operator: Ryan Whipple
Website: https://lbdqsb.com

Email: christinewilliams429750@outlook.com
Phone: +1 801-997-8163

Mailing address:

Lbdqsb
1571 W Secretariat Dr
Bluffdale, UT 84065
United States

Customer service hours:
Monday–Friday, 9:00 AM–6:00 PM Mountain Time (MT), following local daylight saving time changes.

We normally respond to customer inquiries within 1–2 business days. Completing a privacy-rights request may take longer, depending on verification requirements and applicable legal deadlines.