Refund policy

At Lbdqsb, we accept eligible return requests within 30 days after you receive your order.

We cover return shipping costs for approved returns and do not charge a restocking fee.

Return Eligibility

To qualify for a standard return, items must be:

Unworn or unused.
In the same condition in which you received them.
With their original tags and packaging.

Please provide your order number or other proof of purchase.

For footwear, please try items on indoors on a clean surface to avoid marking the soles.

If an item arrives damaged, defective, or incorrect, please follow the instructions under “Damaged, Defective, or Incorrect Items” below.

How to Request a Return

Email christinewilliams429750@outlook.com within 30 days of delivery.

Include:

Your order number.
The items you wish to return.
The reason for your return request.

Please obtain return approval before sending your package.

Once approved, we will provide a prepaid return shipping label and instructions for packing and sending your items.

Return Address

Lbdqsb
1571 W Secretariat Dr
Bluffdale, UT 84065
United States

Please use the prepaid label and return instructions provided by us. Packages sent without prior return approval may not be accepted.

Return Shipping Costs

Lbdqsb pays return shipping costs for approved returns throughout our shipping area, including all 50 U.S. states, Washington, D.C., and U.S. territories.

We provide a prepaid return shipping label.

Please contact us before purchasing your own return postage, as independently arranged shipping costs are not automatically reimbursed.

Restocking Fees

We do not charge a restocking fee.

Discounted Purchases

Items purchased using the WESTERN15 discount code are eligible for returns under the same 30-day return policy and item-condition requirements as full-price purchases.

Refunds are based on the amount actually paid for the returned items after any discount, not their original price.

Gift cards are non-returnable, except where required by applicable law.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If an item is damaged, defective, or different from what you ordered, contact us promptly with your order number and a description of the issue.

Photos, where available, can help us assess the problem.

Please retain the item and its packaging while we review your request. We will explain the available resolution and provide a prepaid return shipping label if a return is needed.

The standard unworn or unused condition requirement does not prevent you from reporting a defect discovered through reasonable inspection or use.

Nothing in this policy limits consumer rights or remedies that cannot lawfully be excluded.

Exchanges

To exchange an item, please contact us to arrange a return under this policy.

You can then place a separate order for the replacement item. Replacement items are subject to availability.

Refunds

After receiving and inspecting your return, we will email you to confirm whether your refund has been approved.

Approved refunds will be issued to your original payment method within 10 business days of approval.

Your bank or payment provider may require additional time to post the credit to your account.

Refunds reflect the amount actually paid for the returned items after any discount, together with any applicable refundable tax.

Because standard shipping is free, there is no original standard shipping charge to refund.

If more than 10 business days have passed since your refund was approved and you have not received confirmation that it has been issued, please contact us.

Order Cancellations

If you wish to cancel an order, contact us as soon as possible.

We will try to assist, but cancellation may no longer be possible once an order has been dispatched. Dispatched orders may be returned in accordance with this policy.

If we cancel an order that cannot be fulfilled after collecting payment, we will refund the payment for the canceled items.